What is Sales Force
Automation?
SalesCatalysts.com's Sales Force Automation application is a solution
helping companies to maximize revenues, profits, and efficiency,
as well as cutting costs. Our solution enables oversight of your
sales pipeline, monitoring of key performance indicators in real
time, and gives you valuable insight into product and demand trends.
With SalesCatalysts.com, you can make the best use of your marketing
and sales resources, create an environment where information can
be shared easily and efficiently among team members, and make
more accurate sales forecasts; all these translate into bigger
profits, greater efficiency and lower costs.
How can SalesCatalysts.com help the sales
teams?
As a sales manager, you can now devote more time to planning your
strategies, managing your team and serving your prospects. SalesCatalysts.com
frees you from digging out data from your sales reps' reports
and doing manual aggregation, discussing every single order with
individual sales reps, and coordinating different team members
working on the same project. With SalesCatalysts.com, you will
have all the tools you need to get these done, automatically.
As a sales executive, you can now concentrate on exploring new
business opportunities and serving your prospects. SalesCatalysts.com
frees you from preparing reports and recounting every deal to
your manager. It also gives you a clearer and more complete picture
of your accounts pipeline, helping you to better plan your efforts
and prompting you to make necessary adjustments.
I am using spreadsheet system or desktop
contact managers, why SalesCatalysts.com is better than these
tools?
Spreadsheet system or desktop contact managers stores data in
individual machines. In fact, a desktop contact manager can only
manage the calendar, contacts, and appointments, but certainly
not the entire sales process. You cannot share information in
real time, not to mention instant rolling up of sales forecasts
or analyses of the whole team's opportunities. SalesCatalysts.com,
on the other hand, automatically stores all your information on
leads, opportunities, contacts, accounts, forecasts, etc in a
centralized repository, and maintains it in a readily accessible
manner, i.e. on the Internet. In other words, you can have instant
access to your company's entire sales picture anytime, anywhere
you like.
Why should I go for SalesCatalysts.com's
monthly subscription service, instead of a packaged or tailor
made solution?
SalesCatalysts.com's monthly subscription service allows you to
enjoy all the benefits of a Sales Force Automation solution at
the lowest TCO (Total Cost of Ownership). The upfront investment
is significantly lower than that of a packaged or tailored made
solution. No investment on additional hardware and software, maintenance,
security service, technical support and training (usually the
most expensive part of a packaged or tailor made solution) is
required. What's more, you can enjoy free upgrades and all the
new features introduced to the service you are subscribing for.
Why does SalesCatalysts.com utilize a hosted
model?
The greatest benefit of using a hosted model is that you can focus
on your own business, without having to bother about running and
maintaining the services. You do not have to worry about the maintenance
cost, technical requirements, hardware investment, software upgrades,
security concerns, high TCO (Total Cost of Ownership), etc.
Is it safe to use SalesCatalysts.com's service?
Yes. Your data will be kept in an absolutely safe environment,
which is a 7x24 operated data-center under the protection of a
secure firewall system. In fact, it is exactly the same place
where we are storing our own data.
Is SalesCatalysts.com reliable?
Yes. SalesCatalysts.com employs state-of-the-art backup technology.
All our servers are monitored in a 7x24 environment.
What will performance be like?
SalesCatalysts.com has been designed to deliver extremely high
performance to thousands of concurrent users. It has been designed
to respond in the same way as your desktop applications. Performance
can however be influenced by factors like the speed of your Internet
connection and your ISP's traffic status.
Is SalesCatalysts.com a 7x24 service?
Yes, except when there is scheduled maintenance. Notice of scheduled
maintenance will be posted well in advance. Nonetheless, in case
of natural disasters or power outages, some unanticipated service
interruptions may occur. SalesCatalysts.com will make sure that
the situation be remedied the quickest possible.
Can I use SalesCatalysts.com anywhere in
the world?
Sure! SalesCatalysts.com is designed to be used anywhere as long
as you have access to a computer with Internet connection.
How many users can have simultaneous access
to the service?
Unlimited. According to the results of the throughput test we
have run, our service can support thousands of simultaneous connections
without any interruption.
How long does it take to implement SalesCatalysts.com?
Instantly! Even if you need to customize SalesCatalysts.com to
fit your needs, you can still have it up and running within hours.
Any training required and available? How
much does it cost?
Basically, no special training is required. SalesCatalysts.com
has been designed to be so intuitive that a user can start working
with it right after his/her first logon to the system.
My sales process is different from SalesCatalysts.com's
default, can SalesCatalysts.com accommodate my needs?
Yes. Your administrator can customize SalesCatalysts.com through
a graphical user interface. No programming is required at all.
But if you have really specific requirements that are not addressed
by our modules, additional customization is also available.
Can I customize SalesCatalysts.com to fit
my sales process? How often can I do that?
Yes. We understand that you may need to modify your sales process
occasionally to keep pace with the changing market environment.
You can always make modifications by applying the customization
features as the need arises.
Do I have to get my IT department involved
in setting up and maintaining SalesCatalysts.com?
No. SalesCatalysts.com does not require any technical expertise
from your side to set up and maintain the system because all work
will be done by us. There is absolutely no need for you to hire
extra people to do the project.
Can I import my existing data to SalesCatalysts.com?
How to do that?
Sure. You can import leads, company and contact records, order
details, and other sales-related information into the system.
The only requirement is that the source file needs to be in CSV
(comma separated value) format. In most cases, your existing system
should have no problem meeting this requirement. In case you really
have a problem, SalesCatalysts.com will be happy to offer assistance.
How much storage will I get?
On average, a user will be allocated 20MB of database storage
space. This is just an average for reference only because SalesCatalysts.com
allocates storage space on a per-account (company) basis, e.g.
a company with 30 users will be given a total of 600MB of storage
space.
How do I sign up for SalesCatalysts.com?
Just call us at (852) 3590 9333. Our representatives are happy to provide
further information and explain the signup procedures in greater
detail.
How do I get technical support from SalesCatalysts.com?
You can call our hotline at (852) 3590 9333. You can also fill in the
online support form, send us a fax at (852) 3598 6780 or email us at
help@salescatalysts.com.
